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paper | board | notebooks
accounting | notebooks | other
add | register rolls
books | pads
crepe | tissue | other
exercise books | covers
inkjet | laser | other
sticky notes | page markers
printer paper A4
filing | binding | display
binding covers thermal | other
business card holders
conference | events
desktop filing | other
files | all
files | box
files | clipboard
files | docbox
files | divider | index | separator
files | flat | folder | pocket
files | other
files | lever arch
files | organiser
files | polyfile
files | ring
files | suspension
filing trolleys | racks
keyboxes | key tags
magnetic buttons | discs
overhead projector products
paper clips | bulldog clips | filing clips
photo accesories | filing
signs | stickers
whiteboards | notice boards | other
whiteboard accessories | cleaners | markers
desk | office
correction fluid | pen | tape
desk trays | risers
filing | organising
furniture | decor
glues | adhesives
labelling machines | consumables
letter holders | openers | scales
magnetic clip holders
memo holders | pads
money counters | detectors
office: litter bins | ashtrays
paper clips | fasteners
rulers | protractors | magnifiers
shredders | trimmers | guillotines
stampers | ink pads | other
staplers | staples
markers | colour | whiteboard
pencils | pencil leads
refills: ballpen | fountain pen
refills: needle point | rollerball
IT | digital storage
sealing | packing
Bags | Boxes
shrink wrapping film rolls
cleaning | coffee break
air fresheners | diffusers
coffee | tea | cups
garbage bins | bags
kitchen | bathroom
drawing | arts & crafts
arts & crafts
paint | brushes
paper | crepe | tissue | tracing | other
pencil colours | crayons
pencils | pencil leads
cartridges | toners | printers
printers | scanners
This policy contains details of the delivery methods, periods and charges that apply to orders for our products made through our website.
This policy is a legally binding document, and forms part of the contract of sale between you and us made under our terms and conditions of sale. This policy does not create legally enforceable rights and obligations; it merely indicates our usual practice in relation to the delivery of products.
We offer free [standard delivery] to mainland Malta addresses on all orders over €25.00 (including VAT). Orders of lesser value are subject to delivery charges as advised in the checkout process on site.
All other orders for Gozo and Comino will be subject to delivery charges as detailed in Section 5.
We will deliver to all locations in the Maltese Islands.
We may, from time to time, agree to deliver products to other countries and territories.
Delivery methods and periods
The methods that we use to deliver our products, and the time periods within which delivery is usually completed, are as follows:
if your delivery address is in Malta, the typical period for delivery of products is 3 working days
if one or more products ordered involve a production process, such as print jobs, the typical period for delivery is maximum 7 working days. Every effort will be made for earlier delivery.
The delivery periods set out in this Section 4 are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the stated period.
As a general rule, the delivery of your order will be made by our authorised personnel. There may, however, be cases where we may commission a third party to handle delivery.
Delivery charges will be calculated by our website and automatically applied to your order during the checkout process, depending on the value of your order including VAT. We may also, from time to time, quote delivery charges separately if required.
Applicable delivery charges will depend upon the location of the delivery address, and also other factors.
Our delivery charges are as follows:
in respect of orders being delivered to Gozo or Comino, delivery charges will be calculated according to method of delivery used and advised upon confirmation of order.
Receipt and signature
All deliveries must be received in person at the delivery address, and a signature must be provided.
Our delivery service provider will notify you in advance of attempting to make a delivery requiring signature.
If an initial delivery attempt is unsuccessful, our delivery service provider will make at least 1 more attempt to deliver the products in your order.
If your products remain undelivered despite our delivery service provider making at least 1 more attempt to deliver, the delivery service provider will leave a card at your address, with instructions on how you may collect your products, including a time limit for collection.
If you experience any problems with a delivery, please contact us using the contact details that we publish on our website or otherwise notify to you.
If our delivery service provider is unable to deliver your products, and such failure is your fault, and you do not collect your products from our premises within the relevant time limit, we may agree to arrange for re-delivery of the products; however, we reserve the right to charge you for the actual costs of re-delivery (even where the initial delivery was free of charge).
An indicative list of the situations where a failure to deliver will be your fault is set out below:
you provided the wrong address for delivery;
there is a mistake in the address for delivery that was provided;
the address for delivery is not reasonably accessible;
the address for delivery cannot safely be accessed;
if in-person receipt is not required, there is no easy and secure means of leaving the products at the address for delivery and there is no person available to accept delivery; or
if in-person receipt is required, there is no person available at the address for delivery to accept delivery and provide a signature.
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